Treatment
Custom Orthotics
Custom orthotics are prescription shoe inserts designed around your foot, your diagnosis, and the way pressure is being distributed. They may be useful for selected foot and ankle problems, but they are not automatically the right choice for every patient.
Custom orthotics are different from mass-produced shoe inserts. A custom device is prescribed after an evaluation and is made for an individual patient.
Depending on the problem, an orthotic may be designed to support the foot, redistribute pressure, cushion or accommodate a sensitive area, or change how load is distributed during standing and walking.
Whether a custom device is useful depends on the diagnosis. An orthotic is a treatment tool — not a diagnosis and not a permanent correction of the bones of the foot.
Whether this option is appropriate for you is determined during an in-person evaluation, not from a website.
When this may be discussed
Custom orthotics may be discussed as part of care for selected problems such as plantar heel pain, symptomatic flat feet, mechanically influenced tendon or overuse problems, forefoot pressure, or symptoms related to foot structure.
Having one of these conditions does not automatically mean you need a custom device.
Evaluation and candidacy
Dr. Wright first identifies the problem the device would be intended to address. The evaluation may include your symptoms, foot structure, areas of pressure or tenderness, footwear, activity, and the way your foot functions during weight bearing.
In some situations, a supportive shoe or prefabricated insert may be reasonable. In others, a custom device may offer features that are better matched to the individual foot or pressure pattern.
What a visit may involve
We review the diagnosis and what has already been tried, examine the foot and footwear, and discuss whether an orthotic fits the overall plan.
If a custom device is prescribed, fit and comfort are reassessed after you begin using it. Contact the office if the device creates new pain, rubbing, or pressure.
Limitations
Custom orthotics do not permanently change the shape of the bones of the foot, and they should not be described as a cure for every condition linked to foot mechanics.
Research does not show that a custom device is always better than a prefabricated orthosis. The useful question is which option, if any, fits the diagnosis and the individual patient.
Risks and considerations
A device that does not fit well can create discomfort or new pressure. Fit, footwear, and the way the device is being used should be reassessed if symptoms worsen or a new pressure area develops.
Alternatives
Depending on the diagnosis, alternatives may include supportive footwear, a prefabricated insert, activity modification, stretching or rehabilitation, padding, bracing, or another condition-specific treatment.
Frequently asked questions
Are custom orthotics better than over-the-counter inserts?
Not for every condition or every patient. Research comparing custom and prefabricated devices has not shown a consistent advantage for custom orthotics in plantar heel pain. The choice should be based on the diagnosis and the features the patient actually needs.
Will custom orthotics permanently fix flat feet?
No. Orthotics can be used for support and symptom management, but they should not be described as permanently rebuilding an arch or changing the underlying bone structure.
Do I need custom orthotics for plantar fasciitis?
Not automatically. Orthoses may be one part of conservative care for plantar heel pain, but the plan may also include footwear changes, stretching, activity modification, and other measures based on the evaluation.
Can an orthotic be adjusted?
Yes. Fit and pressure should be reassessed, and an orthotic may need adjustment based on comfort, footwear, and clinical response.
Your next step
To ask whether custom orthotics fits your situation, request an appointment or call 480-831-0700. New to the practice? Start with new-patient information.
Sources(show)
- American College of Foot and Ankle Surgeons (Foot Health Facts) — OrthoticsDefinition of custom orthotics as prescription devices, and their use for offloading, accommodation, support, and mechanically influenced conditions.
- American Orthopaedic Foot & Ankle Society (FootCareMD) — OrthoticsOrthoses as shoe-worn devices, the distinction between prefabricated inserts and custom devices, and a reasonable progression between them.
- Journal of Orthopaedic & Sports Physical Therapy — Heel Pain — Plantar Fasciitis: Revision 2023Conservative management of plantar heel pain, with orthoses used inside a broader plan rather than as a stand-alone treatment.
- British Journal of Sports Medicine — Foot orthoses for plantar heel pain: a systematic review and meta-analysisA small medium-term pain effect versus sham, and no demonstrated difference between customized and prefabricated orthoses.
- Disability and Rehabilitation — Efficacy and safety of foot orthoses for improving pain and function in patients with plantar fasciitis: a systematic review and meta-analysis of randomized controlled trialsOrthoses may reduce plantar-fasciitis pain without demonstrating improvement across all functional outcomes, supporting adjunct rather than universal framing.
Request an appointment
Our Tempe office schedules new and established patients Monday through Friday. Book online, or call and we will help you find a time.
Metro Foot & Ankle — Tempe office
3231 S Country Club Way, Suite 108
Tempe, AZ 85282
Fax 480-831-0748
Suite 108 is on the ground floor of the office complex, marked with Metro Foot & Ankle signage and our phone number on the window. Parking is available on site.
Office hours
- Monday – Friday
- 8:00 a.m. – 5:00 p.m.
- Saturday & Sunday
- Closed
Please do not send medical details, records, or images through this website. Call the office to discuss anything clinical.
